Terms & Conditions for 2025 New Year’s Offer:

To participate in the offer, the customer will have to be registered under the ClubMetro Loyalty Programme.
Offer: This New Year's Eve, unlock up to Rs.2025 worth of discount on a minimum bill of Rs.7990 from 21 December 2024 to 5 January 2025.
The customer needs to make a purchase of Rs 7990 to be eligible to earn the below vouchers. Please refer details below.

Particluar	1st Voucher	2nd Voucher
Voucher Amount	₹ 1,025	₹ 1,000
Voucher Validity	Until 31st Jan 2025	1st March to 31st March 2025
Minimum Purchase Criteria	NA	Rs 6990

A gift voucher will be given only if the net bill value is ₹7990 & above. A voucher will be given on a single bill value.
The voucher(s) are redeemable on fresh stock only, at any Metro Shoes Store across India (Only Physical Stores).
The vouchers issued to customers are non-transferrable & non-cashable.
No two offers can be clubbed together to avail the extended benefit by any customer. Vouchers once redeemed cannot be reversed and vouchers once expired cannot be extended under any circumstances.
For any more queries related to this offer, please email us at [email protected] Our representative will respond to you within 48-72 working hours. Our support team is available from Monday - Friday, 10 am to 6 pm.
In case of any disputes with the customer or any person associated with it in any manner the Courts of Mumbai shall have exclusive jurisdiction.
The company reserves the right to modify, withdraw, deny, or cancel the campaign & its benefits at any given point of time, without any intimation to the customers. The company has all the rights reserved related to the Terms and Conditions of the above scheme at its own discretion.
The customer will have to show the SMS to the cashier at the time of redemption. Vouchers which are redeemed or invalid shall not be accepted for redemption.
Employees & dependent family of Metro Brands Ltd. are not eligible to participate in this offer.
Decision of Metro Brands Limited (MBL) in respect to any of these offers shall be final & binding, and no correspondence will be entertained on this behalf.

ClubMetro Card Rewards Program: Terms and Conditions

Enrollment Parameter: -

To join ClubMetro Rewards Program you need to make a purchase of any value at any Metro Shoes Store across India. Just share your name and mobile number with the cashier at the time of billing.
It is the customer's responsibility to share the correct communication details with Metro Shoes at the time of enrolling into the program.
Store Staff is not eligible to enroll in this Rewards Program.

Benefits of Loyalty Membership

ClubMetro Members will get points worth 4% of the net bill amount on every purchase.
ClubMetro Members can check their Loyalty points at any Metro Store by providing their registered mobile number or by simply sending an email at [email protected]
Each Loyalty point is equivalent to 1 Rupee.
Loyalty Members also get offers on their Birthday provided the information is shared at the time of enrollment.
Members will also enjoy benefits such as Preview of End of Season Sale, regular updates on New Arrivals & exclusive offers & promotions.

Earning of Points

To earn Loyalty points all you need to do is make a purchase and provide us your registered mobile at the time of billing.
Loyalty Points are valid for 12 months from the date of issue.
Points once lapsed cannot be restored or re-issued.
Members will be notified atleast one month prior about any points which are due to lapse.
Loyalty Members who have shopped online on www.metroshoes.com are also entitled for points provided they share us the invoice details of the purchase on [email protected]
In case of any product return, the earned Loyalty points will be reversed from your ClubMetro account.
Loyalty points are non-transferable and cannot be exchanged for cash.

Points Redemption

For the first redemption you need to have a minimum balance of 99 points in your ClubMetro account. For subsequent redemptions you can redeem any number of points available in your account.
Points and vouchers can be redeemed at any Metro Store (Except Airport Store) using the OTP sent to the registered mobile number.
Loyalty points accrued on any online purchase done through https://www.metroshoes.com/ will be redeemable once the Return Policy period of all the said items in your order is completed

Communication Process

Members can make changes in their account details by visiting the nearest Metro Store.
Members can also do it by sending an email to [email protected] with the updated information.
Members can Opt Out (Unsubscribe) anytime from receiving promotional messages from Metro Shoes by giving a Missed Call on 7065213434.
Members can Opt In (Subscribe) anytime from receiving promotional messages from Metro Shoes by giving a Missed call on 7065210404.
Members can close the membership anytime by sending an email to [email protected]
By becoming a ClubMetro Member, you agree to receive advertising, marketing materials and other communications from Metro Shoes.

General Conditions

Metro Shoes reserves the right to refuse membership to an applicant without prior information.
Metro Shoes holds the right to alter/change/abort any particular offer or scheme without prior notice.
If a Loyalty Member is found committing fraud or in any case of misuse, all accumulated loyalty points and the membership of the Cardholder will be automatically cancelled.

Privacy & Data Usage

Any Customer details provided to Metro Shoes will be kept confidential. Metro Shoes takes all reasonable precautions to preserve the integrity and prevent any corruption or loss, damage or destruction of Customer’s Data.
We do not share your mobile number with any 3rd party for marketing or advertising purpose.
We use your purchase details to understand you better and to recommend products suited for your needs.

Modification or Amendment of these Terms:

Metro Shoes Limited reserves the right to change or modify these Terms and Conditions at any time and at its sole discretion by posting revisions on the website www.metroshoes.com.